Frequently Asked Questions

Everything you need to know about AS-IT-IS Nutrition products and services.

How can I verify the authenticity of my AS-IT-IS product?

Every AS-IT-IS product comes with a unique scratch code on the packaging. You can verify this code on our official website or via our dedicated verification app to ensure you have received a 100% genuine product.

Are AS-IT-IS supplements free from banned substances?

Yes, our products undergo rigorous third-party testing for purity and potency. We ensure that our supplements are free from heavy metals, fillers, and prohibited substances, maintaining the highest quality standards in the industry.

What is your shipping policy and delivery timeline?

We typically process and ship orders within 24-48 hours. Depending on your location, delivery usually takes between 3 to 7 business days. You will receive a tracking ID via email once your order is dispatched.

Can I return a product if the seal is broken?

For safety and hygiene reasons, we can only accept returns for items that are unopened and have the original seal intact. If you receive a damaged or incorrect product, please contact our support team within 48 hours of delivery.

Why does the texture or taste of my powder vary slightly between orders?

Since AS-IT-IS products are kept in their most natural state without artificial flavors or stabilizers, minor variations in color, texture, or taste may occur due to seasonal changes in raw material sourcing.

What payment methods do you accept?

We accept a wide range of payment options including all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.